Privacy Policy – How 77hp Handles Your Personal Data

01 Who We Are

77hp is an online gaming and sports betting platform operated at 77hp.onl, serving players in the Philippines. In the context of this Privacy Policy, "77hp," "we," "us," and "our" refers to the operators of the 77hp platform. "You" and "your" refers to any registered player or visitor to the platform.

If you have questions about this Privacy Policy or about how your personal data is handled, you can contact us at [email protected].

02 Personal Data We Collect

77hp collects personal data in the following ways:

Data you provide directly: When you register for an account, you provide your full name, date of birth, email address, and mobile number. When completing KYC verification, you submit a government-issued Philippine ID. When contacting support, you may provide additional information relevant to your query.

Data generated by your use of the platform: Your gaming activity, bet history, deposit and withdrawal records, and session information are recorded automatically as part of operating your account. Device and connection data – including your IP address, browser type, and device identifiers – is logged for security and fraud prevention purposes.

Data from payment processing: When you make a deposit or withdrawal via GCash, Maya, or Philippine bank transfer, we receive confirmation of the transaction from the relevant payment provider. We do not store your full payment account credentials. Credit cards and cryptocurrency are not accepted payment methods on 77hp.

03 How We Use Your Data

The personal data we collect is used for the following purposes:

• Account management: Creating and maintaining your 77hp account, processing login requests, and managing your account balance.
• Identity verification: Confirming that you meet the minimum age requirement of 21 years and that your identity matches the details provided at registration, as required before withdrawals are processed.
• Transaction processing: Handling deposits, withdrawals, and the settlement of bets and game outcomes in Philippine Peso.
• Platform security: Detecting and preventing fraudulent activity, multiple account registrations, and unauthorised access to player accounts.
• Responsible gaming: Monitoring gaming activity to identify patterns that may indicate problematic behaviour and to operate self-exclusion and limit-setting tools effectively.
• Customer support: Responding to queries, resolving disputes, and maintaining records of communications for quality and compliance purposes.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the performance, stability, and content of the 77hp platform.
• Legal and regulatory compliance: Maintaining records as required by applicable Philippine law and responding to lawful requests from regulatory or law enforcement authorities.

We do not use your personal data for automated decision-making that produces legal effects, beyond the standard account security checks that apply to all registered players.

04 Sharing Your Data

77hp does not sell your personal data to third parties. We may share data with third parties only in the following limited circumstances:

• Service providers: We use third-party providers to support platform operations, including payment processing, identity verification services, and cloud infrastructure. These providers are bound by data processing agreements and may not use your data for any purpose other than performing services for 77hp.
• Game and software providers: Some game content on 77hp is delivered by third-party game studios. Aggregate, non-personally-identifiable session data may be shared with providers to support game performance and fairness audits.
• Legal authorities: We may disclose personal data to Philippine government agencies, law enforcement bodies, or courts when required by applicable law, a court order, or a lawful regulatory request. We will only disclose what is strictly required.
• Business transfers: In the event of a merger, acquisition, or transfer of ownership of the 77hp platform, personal data held may form part of the transferred assets. Affected players would be notified in advance where reasonably possible.

In all cases, we take reasonable steps to ensure that any third party receiving your personal data handles it in accordance with appropriate data protection standards.

05 Cookies and Tracking

The 77hp platform uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and support platform security. The types of cookies used include:

• Session cookies: Temporary cookies that maintain your login state while you are using the platform. These expire when you close your browser.
• Security cookies: Used to detect unusual login behaviour and protect your account from unauthorised access, including OTP verification flows.
• Analytics cookies: Anonymised data about how players navigate the platform, used to identify performance issues and improve the user experience. This data does not identify you personally.

You can configure your browser to reject cookies, but doing so may affect platform functionality, including your ability to maintain a logged-in session.

06 Data Security

77hp implements technical and organisational measures designed to protect your personal data against unauthorised access, loss, or misuse. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 77hp platform.
• Encryption of sensitive data fields, including identity document data and payment reference information, in our storage systems.
• OTP (one-time password) verification for sensitive account actions, including login from new devices and withdrawal requests.
• Role-based access controls that limit which internal personnel can access personal account data.
• Regular security reviews of platform infrastructure and access logs.

While we take these measures seriously, no online system can guarantee absolute security. In the event of a data breach that is likely to result in significant risk to players, we will notify affected individuals as required by applicable law.

07 Data Retention

We retain personal data for as long as your account is active and for a period after closure as required by our legal and regulatory obligations under Philippine law. In general:

• Account and identity data is retained for the lifetime of your account and for a legally required period after closure.
• Transaction and financial records are retained for at least five years to comply with applicable financial regulations.
• Device and access logs are retained on a rolling 12-month basis unless a specific security or legal hold applies.
• Support communications are retained for up to two years from the date of the interaction.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you personally.

08 Your Rights

As a player registered on 77hp, you have the following rights in relation to your personal data, subject to applicable law:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may ask us to correct inaccurate or incomplete personal data held on your account.
• Deletion: You may request deletion of your personal data. Note that some data must be retained for legal and regulatory reasons even after a deletion request.
• Restriction: You may request that we limit how we use your data in certain circumstances, such as while a correction request is being reviewed.
• Objection: You may object to specific uses of your data, such as analytics processing, where those uses are not strictly necessary for operating your account.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe.

09 Minors

77hp is strictly for persons aged 21 years and above. We do not knowingly collect personal data from anyone under 21. If we become aware that an account was registered by someone who was under 21 at the time of registration, we will suspend the account and remove the associated personal data from our active systems, subject to any legal retention requirements.

If you have reason to believe that a minor has registered on 77hp, please notify us at [email protected] so that we can take appropriate action.

10 Changes to This Policy

77hp may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make material changes, we will update the review date shown at the top of this page and make reasonable efforts to notify registered players through their account contact details.

Continued use of the 77hp platform after an updated Privacy Policy has been posted means you accept the revised terms. If you do not agree, you should stop using the platform and contact us to discuss closing your account.

This Privacy Policy should be read together with our Terms and Conditions. In the event of any inconsistency, the Terms and Conditions take precedence on matters of platform use, and this Privacy Policy governs on matters of personal data handling.